Life at Wilson | Henry's career in talent administration

Hi, good afternoon. My name is Henry Carmona. I am a TAC talent administrator and coordinator with Wilson and I sit in Chicago, Illinois, in the United States.

So I joined Wilson back in September of 2021 as a TAC. I joined the Intuitive account, mainly doing interview scheduling. Later on I joined the Open Society Foundation's account and I'm still with that account today as a TAC as well.

When I joined Wilson, I started working with people outside of my time zone, outside of my location, and even outside the continent, like Europe and Asia and South Africa. So it's definitely been more diverse here at Wilson and the duties I've had to learn as a TAC have also changed. When I joined Open Society Foundations after Intuitive, it was a few more tasks that had to be completed that I I did like doing reference checks and sending out assessments, communicating with recruiters more day to day.

I had some experience working in the industry at a different RPO. However, I was recommended by somebody who worked at Wilson about the opportunity to be a TAC here at Wilson. And they told me about the benefits, the culture at Wilson. That was one of the big things that interested me, the environment and the opportunities that came at that time. So it was something much more aligned to what I was looking for versus where I was at that point. because I just wanted to see a company where I could be part of the culture, being able to learn different opportunities outside of my regular tasks.

It is key to be very detail oriented. So any specifics are very important because they are part of the job and they have to be done in a way that there's a straight communication. Communicating whether it's with your fellow TACs, with the managers, with team leads, recruiters, any stakeholders on the account is a big important part. The communication has to be there.

To be honest, one of the most important lessons I've learned is being able to speak up and ask for help when needed, delegate when needed, asking for support, asking questions, it's always better to speak up and ask versus just trying to, wing it or try to like just figure it out on your own. And instead when you speak up, it also helps others because they may have the same question that you do. And it also helps me show initiative that I'm willing to learn. Because you're not expected to know everything.

So somebody starting out in the career, I would definitely say definitely ask questions, ask as many questions as you need to, especially in the beginning. I know sometimes we say it or people say it and we don't believe it, but there's really no such a thing as a dumb question. Always ask and if something's not clear, definitely ask from the beginning because the more you prolong it, the less and the less clear it'll be and the more confusing it's going to get and things, especially when you're in an account and it starts ramping up, as you go further into it, you're not gonna have time to later on clear it up. It's better to make sure if you have any questions, speak up and ask as many questions as you can.

The culture at Wilson is I would say in one word very welcoming and friendly. When I joined Wilson, I had expectation that it was going to be welcoming and embracing, but I wasn't sure how much, but it was. I've met so many different people, different leads, different managers, trainers. when I first joined new hire training. They were all very friendly, willing to help assist me. Being on different calls with other recruiters, other stakeholders, it's diverse. So you get to learn about people's personalities, different people's way of speaking. So definitely I would say it's diverse and different, but at the same time it's very welcoming and everybody's always willing to help if they can.

In the future, I see myself being able to grow outside of the TAC function. Definitely growing my skills in communication and detail orientation, in administrative tasks, but growing out of just the TAC function and going to perhaps a higher role like P&C. Just seeing where my current skills can lead me to. I'm also bilingual. So hopefully that can also help. So definitely looking forward towards more learning and growing opportunities here.

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